Reference

Open Your Privacy Choices

Your privacy controls sit inside Account > Security, beside the DANA, OVO, GoPay and QRIS wallet records you may use in the lobby.

Account > SecurityCookie choicesDANA record care09:00-23:00 WIB help

Browse The Lobby Read FAQ

Check What We Collect

tototogelcom Service availability depends on jurisdiction. Users are responsible for checking local law before access.

A clear privacy policy helps you know what happens when you open an account, verify your phone number, enter the Aviator or Super Sic Bo room, or move funds through DANA, OVO, GoPay and QRIS. We keep account data, wallet records, device signals, login time, cookie

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choices and support messages so we can run access checks, secure your session and answer privacy requests. We do not ask for extra documents unless an account, payment or safety check needs it. Eligibility and access depend on local law and are available only where local
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law permits. If a rule in Indonesia requires us to keep a record for a set period, we keep it for that purpose, then remove or anonymise it when it is no longer needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask Us About Your Data

Privacy questions need a direct path, not a maze. Use Live Chat from the lobby, WhatsApp from the account menu, or email from the footer, and…

ACCOUNT CARE

Set Your Account Privacy

We handle privacy as part of daily account operations, not as a separate paper step. Your profile, wallet checks, cookies, device sessions and support messages each have a reason for collection.

Account Data

We use your username, phone number and login record to keep one account tied to you. This helps us answer access requests and reduce account mix-ups when you move between mobile and computer sessions.

Payment Records

DANA, OVO, GoPay and QRIS records are kept with transaction time, status and account reference. We use them to reconcile wallet questions, not to build unrelated contact lists or sell your payment trail.

Cookie Choices

Cookies remember language, session state and security checks so you do not repeat the same login step on each page. You can clear browser cookies, then log in again to set a fresh session.

Device Sessions

Open Account > Security > Active Devices to see recent device activity. If a phone or browser looks unfamiliar, end that session, change your password, and contact us so we can check related login records.

Retention Periods

We keep records while your account is active, while a payment or support case is open, or while Indonesian rules require storage. After that, we delete, anonymise or separate records from your profile.

Change Requests

Ask us to correct phone, name or contact details when they are wrong. Some wallet records cannot be edited after settlement, but we can add a privacy case note that explains the corrected account detail.

Browse Common Privacy Questions

These answers focus only on privacy handling for your account, wallet records, cookies and contact requests. If you are unsure which path fits your case, start with Live Chat during service hours and we will route the request to the privacy team.

We collect account details such as username, phone number, login history, device signals, cookie choices, support messages and payment records tied to DANA, OVO, GoPay or QRIS. Each record supports access, security or account service.

Yes. Contact us through Live Chat, WhatsApp or email with your registered phone number and username. We will verify that the request comes from you before sharing a summary of data linked to your account.

Open Account > Help and choose the privacy contact path. Tell us which detail is wrong, provide the current login name, and be ready for a phone check before we update account contact fields.

Yes. Our policy covers wallet records we hold, such as transaction time, status, rail name and account reference. The payment provider may also apply its own privacy terms outside our account system.

Device and cookie records help us recognise your session, reduce repeated login checks and flag unusual access. You can clear browser cookies, but you may need to log in again and repeat security steps.

You can request deletion or anonymising through our privacy contact paths. Some records may need to be kept for payment settlement, dispute handling or Indonesian legal requirements before they can be removed.

Messages sent after 23:00 WIB stay in the queue for the next service window. Include your username, registered phone and request type so our privacy team can begin checks without asking again.

Open Your Privacy Choices

Ask Us About Your Data

Set Your Account Privacy

Account Data

Payment Records

Cookie Choices

Device Sessions

Retention Periods

Change Requests

Browse Common Privacy Questions

01 What personal data does tototogelcom collect?

02 Can I ask to see my account data?

03 How do I correct a wrong phone number or name?

04 Does this policy cover DANA, OVO, GoPay and QRIS?

05 Why do you keep device and cookie records?

06 Can I request deletion of my account data?

07 Who handles privacy questions after service hours?

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